working at at&t call center reddit
ATT is a multinational holding company known for communications media and advertising. Co-workers work together toward the best outcomes.
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The head office is in Dallas TX.
. There are four main units at ATT which are ATT Communications WarnerMedia Xandr and ATT Latin America. They offer a massage room gym cafe store game room and much more to take your mind off of the stress. My friend worked in a call centre for booking hospital appointments about 15 years ago as a supervisor and this is one of his favourite stories.
Call center work can be stressful and time consuming but ATT provides stuff for you to relax. Time off is given based on seniority and they dont care about whats happening in your home life. Contact ATT by phone or live chat to order new service track orders and get customer service billing and tech support.
Working at Att you have to always be punctualfocused and respectful However it can be vert stressful and challenging but working as a team and following all rules is the key to completing that job. In 2018 ATT acquired WarnerMedia. Productive and competitive company.
Press J to jump to the feed. Reddit Says It Has Removed 7 000 Hateful Subreddits Since Changing Hate Speech Policy In June Working for Att wasnt what I expected because it was an authorized retailer. First off let me say that the job title you are applying for is an absolute lie.
This job will drain you emotionally. Call center positions she says are not a bunch of entry-level jobs that require no skill and dont lead anywhere. This includes mobile phone sales as well as internet though most people do not buy cell phones over the phone.
Call center representative is one of the worst jobs I have ever had. It is now dead. A place for call centrecall center workers to discuss all things call centre related.
Salaries reviews and more - all posted by employees working at ATT. Customer Service is the least of anyones concerns. They offer a massage room gym cafe store game room and much more to take your mind off of the stress.
Call Center Work From Home 17. Rants complaints memes help general discussion and advice. As a vintage phone collector I am very saddened.
The pay starts out at 1468 plus bonuses so its great to live off of. ATT fully considers all qualified applicants including those with a criminal history. See what employees say its like to work at ATT.
Yes it is highly stressful. The focus is DIRECTV. ATTs 3G network was fully functional up until around midnight last night.
The wording may not be exactly right but they convey the general gist. Ive worked for att for over a year now and for the most part I enjoy my job. Connect Our Customers 253.
Welcome to the Reddit community for all things ATT. It was overwhelming the supervisors most of the time was clueless. This isnt my story but a friends.
But let me begin my journey story as a call taker for this company. There was not much about this job that after 14 years was realistic or even attainable. And keep in mind I am actively looking for a new job THIS IS TO INFORM ANYONE ON WHO WANTS A.
ATT Call Center Customer Service Rep. If you miss sales quotas for 3 months straight you are fired. Get help share your story with ATT and get to know some.
Favoritism can be shown between management and agents. Youll still have to maximize on tablets phones watches and accessories but DIRECTV is your real money maker. As noted if you are hired in a work from home position you just need decent internet.
I used it for phone calls and text messages less than 12 hours ago. Customer Support Specialist Former Employee - Grayson KY - June 17 2022. Customer Service Call Center Floor Manager Former Employee - att harrisburg pa - December 1 2014 typical was babysitting at least 20- 25 adults who could not think for themselves or even make simple decisions management was fractured from the top down.
Customer Service Associate Former Employee - Brandon MS - August 4 2018. They Tell You your role is the hardest in the company once you are hired and it is. Press question mark to learn the rest of the keyboard shortcuts.
Sometime between 846 PM 0607 and 420 AM 0608 ATT finally flipped the switch here in Columbia Missouri. How can we help you. Even if your job title is customer service you are in a sales role.
Overall a great place to work. The call volume was so high and most customers you got were angry. If there was such a requirement it would be listed in the job posting.
Great pay but your only a number to the company and can be replaced at any time in their eyes. Lots of angry customers shit pay shit benefits and zero recognition. He doesnt have a Reddit account but he asked me to share.
ATT stands for American Telephone and Telegraph Company. Ive worked in the same call center twice I took a years break for personal issues and while the first time was simply the best job Ive ever had in my life the second time was increasingly stressful eventually leading me to what I later realized was a full-on psychological breakdown. The pay was great and they have a union so your job was kind of protected in a way considering this is an at will state.
The pay starts out at 1468 plus bonuses so its great to live off of. As long as you are doing well in directvdirectvnow management will never bother you. Central Eastern Europe Call Center 5.
Like any other work place it depends upon the people running it. However even if hired as work from home there may be an occasional requirement to. Call Center Representative Former Employee - Mesa AZ - February 23 2022.
Call center work can be stressful and time consuming but ATT provides stuff for you to relax. It got my foot in the door at a huge corporation and I transferred out to another department as soon as my mandatory year was up.
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